Shipping Policy
Processing Time: Orders are processed within 1-2 days. In the event of significant delays, we will notify you via email.
Shipping Rates & Delivery Estimates: Estimated delivery times vary based on your location:
π Shipping Times by Country
π¬π§ United Kingdom β 3-7 days
πΊπΈ United States β 3-7 days
FREE SHIPPING!
Delivery delays may occasionally occur due to unforeseen circumstances such as weather, customs processing, or carrier delays.
Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email with a tracking number once your order has been shipped.
Customs, Duties & Taxes: We are not responsible for any customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.
Damages & Lost Packages: We are not responsible for items lost or damaged during shipping. However, if your order arrives damaged, please contact us immediately with photos, and we will work with the carrier to resolve the issue.
If you have any questions about our shipping policy, please contact us at houseplantbot@gmail.com